CompTIA A+ Core 2 (220-1202) — Question 173

A user’s computer is running slowly. Web pages take several seconds to open, and applications are slow responding to user input. A technician opens the Windows Task Manager and sees the following information:

Disk: 2%
Network: 12%
GPU: 15%
CPU: 70%
Memory: 97%

Which of the following would a technician most likely do to resolve the issue?

Answer options

• A. Clear browser cached data.
• B. Upgrade the network connection.
• C. Close unnecessary programs.
• D. Delete temporary files.

Correct answer: C

Explanation

The correct answer is C because the memory usage is at 97%, indicating that there are too many applications consuming RAM, which leads to the slowdown. Closing unnecessary programs will free up memory resources, improving system performance. The other options do not address the high memory usage issue effectively.