CompTIA A+ Core 2 (220-1202) — Question 172

A technician is unable to upgrade a desktop computer from Windows 10 to Windows 11. Which of the following is most likely preventing the upgrade?

Answer options

• A. Missing TPM module
• B. Slow HDD spindle speed
• C. Low refresh rate
• D. High RAM latency

Correct answer: A

Explanation

The correct answer is A, as Windows 11 requires a Trusted Platform Module (TPM) version 2.0 for security features. The other options, such as slow HDD spindle speed, low refresh rate, and high RAM latency, do not directly impact the ability to perform the upgrade to Windows 11.