CompTIA A+ Core 1 (220-1201) — Question 14

A technician is troubleshooting a desktop PC that is plugged into a UPS. The PC loses the system date/time after every power outage. Which of the following should the technician do to resolve the issue? (Choose two.)

Answer options

• A. Run a BIOS update.
• B. Swap out the RAM.
• C. Disable NTP in the OS.
• D. Repair the backup power source.
• E. Replace the CMOS battery.
• F. Install a surge protector.

Correct answer: D, E

Explanation

The correct answers are D and E. Replacing the CMOS battery (E) is necessary because a depleted battery can cause the system to lose date and time settings. Repairing the backup power source (D) can ensure the UPS is functioning properly and providing reliable power during outages. The other options do not address the underlying issue of the CMOS battery retaining settings.