CompTIA A+ Core 2 (220-1102) — Question 603

A user's home system has been infected with malware. A technician has isolated the system from the network and disabled System Restore. Which of the following should the technician do next?

Answer options

• A. Perform an antivirus scan.
• B. Run Windows updates.
• C. Reimage the system.
• D. Enable System Restore.

Correct answer: A

Explanation

The correct action is to perform an antivirus scan, as this will help detect and remove the malware. Running Windows updates (B) should be done after ensuring the system is clean, while reimaging the system (C) is a more drastic measure that may not be necessary if the malware can be removed. Enabling System Restore (D) should not be done until the system is confirmed to be free of malware, as it could allow the infection to persist.