CompTIA A+ Core 2 (220-1102) — Question 604

An employee lost a smartphone and reported the loss to the help desk. The employee is concerned about the possibility of a breach of private data. Which of the following is the best way for a technician to protect the data on the phone?

Answer options

• A. Remote lock
• B. Remote wipe
• C. Remote access
• D. Remote encrypt

Correct answer: B

Explanation

The best method to safeguard the data on the lost smartphone is a Remote wipe, as it completely erases all data from the device, preventing unauthorized access. A Remote lock can restrict access but does not delete the data, while Remote access and Remote encrypt do not address the immediate concern of data exposure due to the loss of the device.