CompTIA A+ Core 2 (220-1102) — Question 538

A technician is an administrator on a messaging application for a private work group of mixed departments. One of the technician’s colleagues discloses to the group that their employer recently suffered a major security breach and shared details about the breach to the group. Which of the following should the technician do first?

Answer options

• A. Ignore the messages as all of the group members work for the same employer.
• B. Remove the colleague from the group and ask members to delete the messages.
• C. Message the colleague privately and ask the colleague to delete the messages immediately.
• D. Contact the supervisor and report the colleague with screenshots of the messages.

Correct answer: D

Explanation

The correct action is to contact the supervisor and report the colleague with screenshots of the messages because sharing sensitive information about a security breach poses a risk to the organization. Ignoring the messages (A) and removing the colleague (B) do not address the security concern effectively. Messaging the colleague privately (C) may not escalate the issue appropriately and could lead to further complications.