CompTIA A+ Core 2 (220-1102) — Question 539

A user reported that Windows has crashed several times during the day. A technician needs to check error messages to determine whether the issue pertains to the hardware or an application. Which of the following tools the technician use?

Answer options

• A. Event Viewer
• B. Resource Monitor
• C. Performance Monitor
• D. Device Manager

Correct answer: A

Explanation

The correct answer is A, Event Viewer, as it logs system events and error messages that can help determine the cause of crashes. The other tools, such as Resource Monitor, Performance Monitor, and Device Manager, focus on resource usage, system performance, and hardware configurations, respectively, and do not provide detailed error logs for troubleshooting crashes.