CompTIA A+ Core 2 (220-1102) — Question 202

A user calls the help desk to report that mapped drives are no longer accessible. The technician verifies that clicking on any of the drives on the user's machine results in an error message. Other users in the office are not having any issues. As a first step, the technician would like to remove and attempt to reconnect the drives. Which of the following command-line tools should the technician use?

Answer options

• A. net use
• B. set
• C. mkdir
• D. rename

Correct answer: A

Explanation

The 'net use' command is specifically designed for managing network connections, including mapping and disconnecting drives. The other options, such as 'set', 'mkdir', and 'rename', do not provide functionality for managing network drives and are not suitable for this task.