CompTIA A+ Core 2 (220-1002) — Question 140

Which of the following steps should a technician perform when the included Windows driver for a video card does not have the needed features?

Answer options

• A. Install the third-party driver from the manufacturer's website
• B. Update the included Windows driver from Windows Update
• C. Flash the firmware on the BIOS to the latest version
• D. Replace the video card with one that is supported by Windows natively

Correct answer: B

Explanation

Updating the included Windows driver from Windows Update can provide the necessary features that the existing driver lacks. The other options either involve installing a third-party driver, which may not be necessary, updating BIOS firmware which is unrelated to driver features, or replacing the video card altogether, which is more drastic and not always needed.