Cisco Customer Success Manager (DTCSM) — Question 64

What are two barriers to adoption within an organization? (Choose two.)

Answer options

• A. solution implemented by partner
• B. agile development model
• C. inadequate knowledge and skills
• D. centralized IT organization
• E. organizational silos

Correct answer: C, E

Explanation

The correct answers, C and E, highlight that lacking adequate knowledge and skills can hinder effective usage of new systems, while organizational silos can obstruct collaboration and communication. The other options, such as A and B, do not represent barriers to adoption, and D, while it can influence dynamics, does not inherently prevent adoption.