Cisco Customer Success Manager (DTCSM) — Question 61

What are two barriers of adoption in an organization? (Choose two.)

Answer options

• A. new product sales motion
• B. lack of knowledge on solution
• C. organizational announcements
• D. implementation issues
• E. hiring practices

Correct answer: B, D

Explanation

The correct answers are B and D because a lack of knowledge on the solution can hinder employees from effectively using it, while implementation issues can disrupt the adoption process. The other options, while relevant to organizational operations, do not directly represent barriers to the adoption of a new solution.