Implementing Cisco Collaboration Applications (CLICA) — Question 145

An administrator is implementing a Cisco Unity Connection call management plan for a company and configured the transfer rules that specify how Unity Connection transfers the calls that reach the call handler from the automated attendant. Which call handler setting must be configured to specify whether callers can perform transfers?

Answer options

• A. caller input settings
• B. transfer rules
• C. call handler owners
• D. message settings

Correct answer: A

Explanation

The correct answer is A, as the caller input settings directly control the options available to callers, including the ability to perform transfers. The other options, such as transfer rules (B), define how calls are routed but do not specifically address caller permissions for transfers.