Avaya Enterprise Telephony Administration — Question 31

Which two Engagement Designer (ED) configuration settings are required in Avaya Oceana® 3.5 after deploying the workflow for Voice/Elite? (Choose two.)

Answer options

• A. Configure attributes under provisioning cluster for the deployed voice workflow
• B. Configure Routing Rule for Self-Service
• C. Configure Rule Group for Voice assisted and Self-Service flows
• D. Configure attributes for Voice-assisted and Self-Service flows from ED Admin Console
• E. Configure attributes for Voice-assisted and Self-Service from ED Admin Design

Correct answer: A, B

Explanation

The correct answers are A and B because configuring attributes under the provisioning cluster is essential for the deployed voice workflow, and establishing a Routing Rule for Self-Service is necessary for the correct flow of calls. Options C, D, and E, while related to the setup process, do not represent the mandatory configuration settings required immediately after deploying the workflow.