Atlassian Certified Professional – Jira Service Management Administrator (ACP-600) — Question 21

All projects use only a single simplified workflow which has three statuses (Open, In Progress, Closed) and all global transitions.
You need to find all issues that were in the Closed status at some point in their lifecycle.
Select the correct JQL query.

Answer options

• A. status CHANGED FROM "In Progress" TO Closed
• B. status = Closed OR (status WAS Closed AND status = Open)
• C. status WAS Closed
• D. status CHANGED TO Open

Correct answer: A

Explanation

The correct answer is A because it specifically looks for issues that transitioned from 'In Progress' to 'Closed', which indicates they were in 'Closed' status at some point. Option B incorrectly includes issues that are currently 'Open', which is not relevant for identifying past 'Closed' statuses. Option C only checks if the status has been 'Closed', but doesn't account for the transition from 'In Progress'. Option D is irrelevant as it focuses on issues changing to 'Open', which does not help in finding those that were 'Closed'.