Atlassian Certified in Managing Jira Projects for Cloud (ACP-100) — Question 45

Your business users want to know more about what is happening with the issues raised by their business unit. They gave you a list of situations in which they want to get emails, so you know which parts of the shared notification scheme they want to be added to.
You consult with the project owner.
He doesn't want any changes to the emails that go to developers and testers.
The project owner approves of the business users getting the emails, but he would like to retain control of who gets emails for his project.
How can you satisfy these requests?

Answer options

• A. Place the business users in a group and add that group to the events in the notification scheme.
• B. Modify the events in the workflow so they send the emails to the business users.
• C. Create a role for business users and add that role to the events in the notification scheme.
• D. Add the business users as Watchers on the issues.

Correct answer: A

Explanation

The correct answer is A, as placing the business users in a group allows for easy management of notifications while keeping the project owner's control intact. Option B is incorrect because modifying workflow events could disrupt existing email notifications for developers and testers. Option C doesn't align with the project owner's desire for control, as creating a role may not limit notifications to the intended group. Option D is not suitable because adding users as Watchers may not ensure they receive the specific notifications desired by the business users.