Atlassian Certified in Managing Jira Projects for Cloud (ACP-100) — Question 44

Jon is a new Jira user. He reports that adding comments to Jira isn't working as expected. When he attempts to @mention a user, no list of available users is provided. Because he does not know everyone's username, he is unable to target comments to specific users.
What is the cause of this problem?

Answer options

• A. Jon does not have the Browse Users global permission.
• B. Jon does not have the View Users project permission.
• C. Jon does not have the correct field security permission for the Comment field.
• D. The field configuration for the Comment field is not set to Autocomplete Renderer.

Correct answer: D

Explanation

The correct answer is D because the Autocomplete Renderer must be activated in the field configuration to allow user mentions to function correctly. Without it, Jira cannot provide a list of users to mention. Options A and B relate to permissions that do not directly affect the ability to use the autocomplete feature, while option C pertains to field security permissions that are unrelated to the issue described.