ASQ Certified Quality Engineer (CQE) — Question 16

In most cases, an improvement team facilitator will NOT normally:

Answer options

• A. Be familiar with problem solving techniques.
• B. Provide feedback to the group.
• C. Function as the group leader.
• D. Summarize key ideas generated by the group.

Correct answer: C

Explanation

The correct answer is C, as a facilitator's role is to guide discussions and ensure effective collaboration, rather than to lead the group. Options A, B, and D are functions that a facilitator is expected to perform, such as being knowledgeable about problem-solving techniques, providing feedback, and summarizing ideas.