ASQ Certified Quality Engineer (CQE) — Question 15

Which of the following is the BEST method to developing materials for a training program on the gaps in performance?

Answer options

• A. Secure a workshop trainer.
• B. Review a record of activities.
• C. Set up a one shot case study.
• D. Allocate employees for training.

Correct answer: B

Explanation

The best method is to review a record of activities (Option B) as it provides insights into specific performance gaps. In contrast, securing a workshop trainer (Option A) may not directly address the identified gaps, while setting up a one-shot case study (Option C) and allocating employees for training (Option D) may not provide the targeted information needed for effective training development.