ASQ Certified Quality Engineer (CQE) — Question 14

Benchmarking might be defined as any of the following EXCEPT:

Answer options

• A. A process for rigorously measuring your performance versus the best-in-class companies.
• B. A standard of excellence or achievement against which other similar things must be measured or judged.
• C. Comparing the performance of one company to a set of standards and then to another's performance.
• D. The search for best industry practices that lead to superior performance.

Correct answer: C

Explanation

The correct answer is C because it inaccurately represents benchmarking as solely a comparison against standards and another company's performance, rather than a comprehensive process. Options A, B, and D accurately capture the broader definitions of benchmarking, focusing on performance measurement and the pursuit of excellence.