ASQ Certified Quality Engineer (CQE) — Question 13

During the building phase of improvement team development, which of the following properly describes team activities?
I. The team leader is usually directive.
II. The team leader often delegates tasks.
III. Team members prioritize and perform duties.
IV. Team members are uncertain of their duties.

Answer options

• A. II and III only
• B. I, II and III only
• C. I and IV only
• D. II, III and IV only

Correct answer: C

Explanation

During the building phase, the team leader tends to be more directive, which aligns with statement I. However, team members often lack clarity about their roles, represented by statement IV, making option C the correct choice. Options A, B, and D include statements that do not accurately represent the team's dynamics at this stage.