ASQ Certified Manager of Quality / Organizational Excellence (CMQ/OE) — Question 4

Total productive maintenance (TPM) is best described as a method:

Answer options

• A. that includes prevention, improvement of productivity, and involves experts and operators
• B. similar to preventive maintenance and is relegated to the maintenance department
• C. used to translate user demands into design quality
• D. that displays a project’s key activities and duration

Correct answer: B

Explanation

The correct answer is B because TPM is often compared to preventive maintenance but focuses primarily on the maintenance department's responsibilities. Other options describe different concepts, such as A which emphasizes broader involvement beyond just maintenance, C relating to user design requirements, and D focusing on project management aspects.