ASQ Certified Manager of Quality / Organizational Excellence (CMQ/OE) — Question 3

Which of the following are essential ingredients to achieving worker satisfaction?

Answer options

• A. Establishing goals and defined task detail
• B. Providing assistance with personal problems
• C. Giving full freedom to employees
• D. Giving recognition to the employees for what is accomplished

Correct answer: A

Explanation

The correct answer is A, as establishing clear goals and defined task details provides direction and clarity for employees, which is crucial for satisfaction. Options B and C, while helpful, are not fundamentally necessary for job satisfaction, and option D, although important, is not as essential as having clear expectations.