ASQ Certified Manager of Quality / Organizational Excellence (CMQ/OE) — Question 18

McGregor's Theory X-Theory Y model is based on the concept of

Answer options

• A. hierarchy of needs
• B. motivation factor
• C. controlling workers and defects
• D. acquired need

Correct answer: A

Explanation

The correct answer is A, as McGregor's Theory X-Theory Y model is indeed rooted in the hierarchy of needs, which addresses how different levels of needs influence employee motivation. The other options, while related to motivation, do not capture the fundamental basis of McGregor's theories.