VMware Horizon 7 Specialist — Question 27

A user has configured the Apple Device Enrollment Program (DEP) integration within Workspace ONE UEM. When the user is testing the integration, everything works fine with the test device. But, new devices are not automatically enrolled.
What is most likely the issue?

Answer options

• A. The DEP token is invalid.
• B. The default profile assigned for newly synced devices is set to None.
• C. The APNs certificate is invalid.
• D. The enrollment restriction for device DEP is set to Deny.

Correct answer: A

Explanation

The correct answer is A because if the DEP token is invalid, it will prevent new devices from being enrolled, even if the test device works. Options B, C, and D might cause issues, but they would not specifically prevent new devices from enrolling if the integration is otherwise functioning properly.