Scrum Master Certified (SMC) — Question 21

The senior management of a multi-national company undertakes turnkey projects. To provide better value to customers, the senior management wants to implement Scrum in the organization. Which of the following is NOT a Scrum principle that can be used as a selling point to illustrate the benefits of Scrum to customers?

Answer options

• A. Self-organization.
• B. Collaboration.
• C. Value-based Prioritization.
• D. Theoretical process control.

Correct answer: D

Explanation

The correct answer is D, as 'Theoretical process control' is not a recognized Scrum principle aimed at providing customer benefits. In contrast, 'Self-organization,' 'Collaboration,' and 'Value-based Prioritization' are key principles that enhance team dynamics and customer satisfaction in Scrum practices.