IASSC Certified Lean Six Sigma Yellow Belt (ICYB) — Question 13

As a Belt created a Process Map he realized there were multiple departments involved in this process so he added a feature to the map called ______________.

Answer options

• A. Passing Lanes
• B. Swim Lanes
• C. Department Dividers
• D. Responsibility Paths

Correct answer: B

Explanation

The correct answer is B, Swim Lanes, as they are specifically designed to illustrate different departments or roles in a process, making responsibilities clear. Options A, C, and D do not accurately describe this feature or are not standard terminology used in process mapping.