IASSC Certified Lean Six Sigma Yellow Belt (ICYB) — Question 12

When we create a Process Map and want to depict an action step in the process we would use the ____________ symbol.

Answer options

• A. Diamond
• B. Circle
• C. Ellipse
• D. Rectangle

Correct answer: D

Explanation

The correct answer is D, Rectangle, as it is the standard symbol used to illustrate action steps in a Process Map. The other options, such as Diamond, are used for decision points, while Circle and Ellipse are generally not standard symbols for action steps.