ServiceNow Certified System Administrator — Question 371

What is the first step in the process to import spreadsheet data into ServiceNow?

Answer options

• A. Select Import Set
• B. Run Data Scrubber
• C. Define Data Source
• D. Create import Set
• E. Set Coalesce

Correct answer: C

Explanation

The correct answer is C, Define Data Source, as it is essential to identify the source of the data before importing. The other options, while related to the import process, come after defining the data source and are not the first step in the procedure.