ServiceNow Certified System Administrator — Question 36

Which term refers to application menus and modules which you may want to access quickly and often?

Answer options

• A. Breadcrumb
• B. Favorite
• C. Tag
• D. Bookmark

Correct answer: B

Explanation

The correct answer is 'Favorite' because it specifically refers to items that users choose to access frequently. 'Breadcrumb' refers to navigational links, 'Tag' is used for categorization, and 'Bookmark' typically relates to saving websites, making them less relevant in this context.