ServiceNow Certified System Administrator — Question 320

A manager is complaining that they can't get the data they need on a report, because the data resides in two different tables. This data is used for many different reports in their department. You have checked to see if dot-walking will meet the requirement, and it is not possible. What else might you try to help this manager?

Answer options

• A. Export the tables to spreadsheet
• B. Create a Database View
• C. Create a Report Template
• D. Create a Report Source
• E. Create a custom table

Correct answer: B

Explanation

The correct answer is B, as creating a Database View allows you to combine data from multiple tables into a single virtual table, making it easier for the manager to access the required data. Options A, C, D, and E do not directly address the need for integrating data from two different tables into a cohesive report, thus they are not suitable solutions.