ServiceNow Certified System Administrator — Question 318

Which action enables a user to view and specify date and time formats in their instance?

Answer options

• A. Select the User menu > Preferences > Time Settings > Toggle display time zone
• B. Ask the user to adjust the time zone on their personal computer
• C. Use the system properties to correct the instance's time zone
• D. Select the User menu > Preferences > Language & Region > Set date and time format and time zone
• E. Create a UI Script to set the default timezone

Correct answer: D

Explanation

The correct answer is D because it directly specifies the path to set date and time formats and time zone within the user preferences. Options A, B, C, and E do not provide the necessary access to customize date and time formats specifically within the instance settings.