ServiceNow Certified System Administrator — Question 302

What action helps to see which modules are visible to a user?

Answer options

• A. Install the Bomgar plug-in
• B. Initiate a Connect Chat session
• C. Launch a NowChat window
• D. Impersonate the user

Correct answer: D

Explanation

The correct answer is D, as impersonating the user allows you to directly see their view and the modules they have access to. The other options do not provide a way to view a user's permissions or access rights, making them ineffective for this purpose.