ServiceNow Certified System Administrator — Question 216

Which tab on the knowledge base record, would you use to identify the sets of users who are able to read articles in that knowledge base?

Answer options

• A. Access List
• B. Can Access
• C. Accessible to
• D. Can Read

Correct answer: D

Explanation

The correct answer is D, 'Can Read', as this tab specifically lists the users or groups who have permission to read the articles. The other options, while related to access, do not directly indicate the users who are authorized to read the content.