ServiceNow Certified System Administrator — Question 183

A new employee joins the IT department and needs to perform work assigned to Network and Hardware groups. How would you set up their access? (Choose three.)

Answer options

• A. Add User Account to Hardware group
• B. Add User Account to IT Knowledgebase
• C. Create User Account
• D. Add User Account to itil group
• E. Add User Account to Network group
• F. Add User Account to ACL

Correct answer: A, C, E

Explanation

The correct answers are A, C, and E because adding the user to the Hardware and Network groups provides the necessary permissions for their role. Creating a User Account is essential for any new employee. The other options either do not grant the required access or are not relevant to the task at hand.