ServiceNow Certified System Administrator — Question 181

While on an Incident record, how would you add a Tag for "Special Handling" to the record?

Answer options

• A. Click on the Context menu, select Add Tag, type Special Handling, press enter
• B. Click on the More options (...) icon, click Add Tag, type Special Handling, press enter
• C. On the Tag field, select Special Handling from the choice list
• D. On the Special Handling field, check the box

Correct answer: B

Explanation

The correct answer is B because it accurately describes the process of using the More options icon to add a Tag. Option A is incorrect because it references the wrong menu for adding a Tag. Option C does not involve the correct method to add a Tag, and Option D pertains to checking a box rather than tagging the record.