ServiceNow Certified System Administrator — Question 143

A colleague wants to rearrange the columns on their My Work List. Once the user has navigated to the list, where should they navigate to select and arrange the columns?

Answer options

• A. Right click on any column header, Context Menu > Configure > List Layout
• B. Click List Context Menu > Configure > List Layout
• C. Click List Context Menu > Personalize List
• D. Click Personalize List

Correct answer: D

Explanation

The correct answer is D because selecting 'Personalize List' directly allows users to adjust their column arrangement. Options A and B involve navigating through additional menus that are not necessary for this action, and option C does not specifically lead to column rearrangement.