ServiceNow Certified Implementation Specialist – Strategic Portfolio Management — Question 89
When a user's schedule changes, what action needs to be taken to update their existing data?
Answer options
- A. Update calendar manually to reflect the changed capacity
- B. Update project plans
- C. No action needed
- D. Update capacity via ‘Update Resource Capacity’
Correct answer: D
Explanation
The correct answer is D because 'Update Resource Capacity' is specifically designed to adjust the capacity settings according to changes in a user's schedule. Options A and B do not directly address the need to update capacity, and C is incorrect as action is required to ensure data reflects current schedules.