ServiceNow Certified Implementation Specialist – Strategic Portfolio Management — Question 83

What system role is needed to manage programs?

Answer options

• A. it_portfolio_manager_admin.
• B. it_program_manager.
• C. it_project_manager.
• D. it_program_manager_admin.

Correct answer: B

Explanation

The it_program_manager role is specifically designed for managing programs, making it the correct choice. The other options, such as it_project_manager, focus on projects rather than programs, while it_portfolio_manager_admin and it_program_manager_admin may not have the same direct responsibilities for program management.