ServiceNow Certified Implementation Specialist – Strategic Portfolio Management — Question 45

Which work artifacts can be used to define the scope of a release? (Choose three.)

Answer options

• A. Portfolios
• B. Defects
• C. Enhancements
• D. Projects
• E. Demands

Correct answer: B, C, D

Explanation

The correct answers, B, C, and D, represent specific items that directly contribute to defining what will be included in a release. Defects indicate issues to be fixed, Enhancements describe new features to be added, and Projects outline the broader initiatives involved. Options A and E do not directly define the scope of a release; portfolios are collections of projects and demands refer to needs that may not be tied to a specific release.