ServiceNow Certified Implementation Specialist – Service Mapping — Question 21

Which of the following are methods used to initiate discovery on a service? (Choose three.)

Answer options

• A. Map multiple services suggested by Service Mapping by discovering the load balancers in an enterprise.
• B. Map multiple services by importing entry points from a CSV file.
• C. Map a single service defined by configuring an entry point.
• D. Map services suggested by the discovery of MID Servers in an enterprise.
• E. Map services based on Assets stored in the CMDB.

Correct answer: A, B, C

Explanation

The correct answers, A, B, and C, represent valid methods to initiate service discovery, focusing on mapping services through load balancers, CSV imports, and entry point configurations. Options D and E are not correct as they do not specifically address the initiation of discovery methods, instead referring to outcomes or sources that do not directly initiate the process.