ServiceNow Certified Implementation Specialist – Service Mapping — Question 18

Which one of the following ECC Queue records contains the XML payload returned from the MID Server that will be processed by the ServiceNow instance?

Answer options

• A. Input, Pending
• B. Input, Ready
• C. Output, Pending
• D. Output, Ready

Correct answer: B

Explanation

The correct answer is B, Input, Ready, as this record specifically contains the XML payload that has been returned from the MID Server and is ready for processing by ServiceNow. Options A, C, and D do not represent the state where the XML payload is prepared for processing, as they either indicate pending states or output records.