ServiceNow Certified Implementation Specialist – Service Mapping — Question 11

In Service Mapping, when discovery is started, what is the execution strategy used to run Connection Sections?

Answer options

• A. Connection Sections are executed one by one and connections will result from each successful section.
• B. Connection Sections are executed randomly and connections will result from each successful section.
• C. Connection Sections are executed one by one in the order they are listed until the first successful section.
• D. Connection Sections are executed one by one in the order they are listed with a connection created from the last successful section.

Correct answer: A

Explanation

The correct answer, A, indicates that Connection Sections are executed sequentially, allowing connections to be established from each successful execution. Options B and C incorrectly describe the execution method, as B suggests random execution and C implies stopping at the first success, which is not how Service Mapping operates. Option D also misrepresents the process by suggesting that only the last successful section contributes to connections.