ServiceNow Certified Implementation Specialist – Service Mapping — Question 10

In Service Mapping, which one of the following is true if a target host is already discovered and in the CMDB?

Answer options

• A. The host will be deleted in the CMDB and a new host record will be created during Service Mapping discovery.
• B. The host will be immediately rediscovered, but only the changes will be updated in the CMDB during Service Mapping discovery.
• C. The host will be immediately rediscovered and updated in the CMDB during Service Mapping discovery.
• D. The host will not be rediscovered during Service Mapping discovery.

Correct answer: B

Explanation

Option B is correct because during Service Mapping discovery, if a host is already present in the CMDB, only the changes are updated to reflect the current state. Option A is incorrect as existing hosts are not deleted; Option C suggests that the entire host is rediscovered, which is not the case; and Option D states that the host will not be rediscovered at all, which is also false.