ServiceNow Certified Implementation Specialist – Security Incident Response — Question 79

What automates processes and supports triggers with a sequence of reusable actions?

Answer options

• A. Subflows
• B. Actions
• C. Flows
• D. Activities

Correct answer: C

Explanation

The correct answer is Flows, as they are designed to automate processes and utilize triggers that execute a sequence of actions. Subflows and Actions serve different purposes within the workflow, where Subflows are smaller processes called by Flows, and Actions refer to individual tasks rather than a sequence. Activities generally denote specific tasks or operations but do not inherently provide the automation and trigger support that Flows do.