ServiceNow Certified Implementation Specialist – Security Incident Response — Question 30
Which of the following are potential benefits for utilizing Security Incident assignment automation? (Choose two.)
Answer options
- A. Decreased Time to Containment
- B. Increased Mean Time to Remediation
- C. Decreased Time to Ingestion
- D. Increased resolution process consistency
Correct answer: A, D
Explanation
The correct answers, A and D, highlight that automation can lead to a quicker containment of security incidents and a more consistent resolution process. In contrast, option B is incorrect as an increased mean time to remediation implies a delay in resolving incidents, which is not a benefit. Option C, while potentially relevant, does not directly address the benefits of assignment automation.