ServiceNow Certified Implementation Specialist – Security Incident Response — Question 29

Which improvement opportunity can be found baseline which can contribute towards process maturity and strengthen costumer’s overall security posture?

Answer options

Correct answer: A

Explanation

The correct answer, Post-Incident Review, is essential for evaluating the effectiveness of incident responses and identifying areas for improvement, which directly contributes to process maturity. The other options, while important in incident management, do not focus on the reflective and evaluative aspect needed to enhance overall security posture.