ServiceNow Certified Implementation Specialist – Security Incident Response — Question 111
How does a user modify Risk Scores to suit their organizational needs?
Answer options
- A. alter values in the Risk Score Configuration module
- B. amend constants in the RiskScoreUtil script include
- C. change the business impact for affected Business Services and Configuration Items
- D. recode logic in the Risk Score Calculator
Correct answer: A
Explanation
The correct answer is A because the Risk Score Configuration module is specifically designed for users to modify the values that determine Risk Scores. Options B, C, and D involve more complex changes that do not directly allow for the customization of Risk Scores as needed by the organization.