ServiceNow Certified Implementation Specialist – Security Incident Response — Question 107

There are several methods in which security incidents can be raised, which broadly fit into one of these categories: __________. (Choose two.)

Answer options

• A. Integrations
• B. Manually created
• C. Automatically created
• D. Email parsing

Correct answer: B, C

Explanation

The correct answers, B and C, refer to incidents that can be reported either through manual entry by users or automatically by systems, which are common methods of incident creation. Options A and D, while relevant to incident management, do not represent the primary categories of incident reporting.