ServiceNow Certified Implementation Specialist – Software Asset Management — Question 50

When creating a transform map to map software installation data into the appropriate SAM table, why would you set the coalesce values for the u_display_name. u_publisher, u_version, u_installed_on, and u_assigned_to fields to be true? (Choose two.)

Answer options

• A. To ensure that you import all these fields into the table
• B. To avoid duplication of data
• C. To ensure completeness of data
• D. To ensure that if all fields match an existing record on import, that a new record is created
• E. To ensure that if all fields do not match an existing record on import, that a new record is created

Correct answer: B, E

Explanation

Setting the coalesce values to true for these fields helps prevent data duplication by ensuring that existing records are updated rather than creating duplicates. Additionally, marking these fields ensures that if none of the fields match an existing record, a new record will be created, thus maintaining data integrity.