ServiceNow Certified Implementation Specialist – Software Asset Management — Question 49

Which of the following statements is incorrect with regards to on-premise import and export of Content Service data?

Answer options

• A. Clicking on the “Manage Software Library” module takes the user to an interceptor page where they can select to import or export data.
• B. On-premise instances do not receive automatic Software Library updates.
• C. Normalization content is eligible for the export feature.
• D. By default, you are opted in to the Manage On-Premise Library (com.sn_samp_on_prem) plugin.
• E. You must opt-in to the SAM Content Service through the Content Service setup page.

Correct answer: D

Explanation

The correct answer is D, as by default, users are opted in to the Manage On-Premise Library plugin. The other statements are accurate; for instance, on-premise instances do not receive automatic updates, and normalization content is indeed eligible for export.